In 2021, Percept and the Western Cape Department of Health and Wellness launched a telehealth pilot intervention to support people living with poorly controlled diabetes. The programme was called PRO-Active TElemedicine TaCTical OpeRation (PROTECTOR).
The aim of the intervention was to see whether a short telehealth-delivered intervention from a doctor could help patients in the Klipfontein and Mitchells Plain region of Cape Town to optimise their diabetes condition and bring their clinical measures (such as HbA1c) within clinically normal ranges.
